Holy crap.
Holy crap holy crap…
Step 1: Complete this form
Step 2: Send in your Guitar Hero 3 disc.
Step 3: Allow 3 to 4 weeks for your replacement to arrive.
ARE YOU SERIOUS?
Regardless of the fact that it’s just a game, I paid for it, and I shouldn’t have to wait 4 weeks. They’re doing this all wrong. I’m really glad that they’re owning up to their mistake and giving me a free replacement. But this should be done like any other RMA for a non-working product: I register, put in my credit card, they send me a replacement with an RMA envelope, and I send back the damaged hardware. Then, if I don’t send back my copy, they pay for the new copy with my credit card. I get my replacement promptly, they get their property back, and everyone’s happy.
Seriously, Activision, I’m definitely not happy with you right now. First, GH3 has an audio problem, then Tony Hawk: Proving Grounds for Wii sucks, now this shitty replacement policy.
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I found your site on technorati and read a few of your other posts. Keep up the good work. I just added your RSS feed to my Google News Reader. Looking forward to reading more from you.
Aaron Wakling
agreed. what a pain in the ass.
of course, then again, maybe you should’ve bought a 360 and GH3 for THAT instead. oh wait…wait…that’s right…if you would’ve done that, the entire thing would’ve broken *sigh*. i hate when video game stuff breaks. it makes me so unhappy…
that does suck and why should it take 4 weeks activision suckz harmonix is soo much better